Pantone colours are approximate and may vary from batch to batch. Please contact us if you require matching to a specific pantone colour.
Inside Base Printing
Want to add a little extra to your personalised mug design? Inside base prints are definitely a fun and informative favourite.
Add a stamp of authenticity, provide some additional information and increase your brand awareness by using a backstamp on our mug range!
Inside Rim Printing
Inside rim prints offer a wide coverage area for a secondary design or logo on your personalised mug. Take advantage of the extra branding space and order your mugs with a rim print today!
What type of artwork do you accept?
We can accept artwork in any format. When using certain print processes we require the artwork in a specific format (vector for screen print). This will be clarified by your account manager when you place your order.
Can I have a sample printed with my logo?
No, we do not offer samples printed with your logo. Samples sent will either be a previous order or plain stock. If you have a preference please advise when requesting the sample.
Will I receive a layout proof for approval before my order is printed?
Yes, you will receive a PDF proof prior to print. This will need to be approved by yourself prior to production.
Can you print our company logo in our specific pantone colours?
Yes, of course. Please specify the colours in a comment when you place an order.
How do I send my logo to you?
You can upload it via the website or if you prefer you can email it to us.
What are your payment methods?
We accept all major credit/debit cards, bank transfer and cheque payments.
What is an Origination Charge?
Origination is the cost for setting up your artwork for print. When screen printing this is the cost for making the screen and setting up the machinery. When printing using sublimation this is the cost for preparing the artwork and printing the paper transfers. If you need further clarification please do not hesitate to contact us.
How are your products printed?
This is dependent on your artwork and the product you require. Your account manager will offer the best print process for your design.
Can I order a quantity that is not listed?
Yes, of course. Please advise the quantity you require and we will provide a quotation.
The number of colours in your logo or artwork will change the price of this product. We can only print solid ‘block’ colours using our usual print process (screen printing).
Please select the number of colours which match your logo or artwork. Examples are provided below.
1 colour logo
2 colour logo
3 colour logo
4 colour logo
Full colour logo or image
Full colour printing (for artwork including gradients, shadows and images) is only available on ‘Dye Sublimation’ or ‘Full colour’ products. Please search for the appropriate item above if you’d like to print using this process.
We can redraw your artwork into fewer colours if required, just send a message or an enquiry mentioning this in a comment.